Reporting a crime

If you have been a victim of crime, you have a choice if you wish to report the incident to the States of Jersey Police. Many people can sometimes feel unsure about this process but we can talk to you about this in your own time and help you to report when you feel ready. If you do decide to report to the Police they should treat you fairly and equally, and put your safety first. 

At Victims First Jersey we can still help you if you do not wish to report. Our service will not disclose any information to the States of Jersey Police without your consent, unless we think someone may be at serious risk of harm and may need urgent help.

There are many positive reasons for reporting a crime. The States of Jersey Police deal with a wide variety of crime, all whilst ensuring that they treat everybody fairly, equally and put your safety first. 

You can report a crime in several ways:

  • If it is an emergency and crime is still taking place, call 999 and ask for the Police; 
  • If it is not an emergency do not call 999, please call 612 612. This does not mean that the crime is not important, it just helps the police to make the best use of resources;
  • You can report certain crimes online on the States of Jersey Police website, details of which are at the end of this Charter;
  • You can go to the States of Jersey Police Headquarters at La Route Du Fort, St Helier;
  • You can contact Crimestoppers on 0800 555111 if you wish to remain anonymous.

When you report a crime, the Officer you speak to will explain what happens next. They will give you their contact details, or the details of the Police Officer who will deal with your case, and provide you with a crime reference number. The Police Officer will need to talk to you and collect as much information as possible from you about what happened. They will contact you and take your witness statement. A witness statement is a document that sets out the facts of what has happened to you in your own words.

After 48 hours of reporting a crime, you will be contacted by Victims First Jersey staff to offer emotional and practical support and assess your immediate needs. You may be allocated a Victim Advocate who will act as a single point of contact. 

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